Usability test: Where to place “Mobile Banking” in your website navigation

✅ Do this

Place “Mobile Banking” under “Online & Mobile”.

Users can find the mobile banking app under “Online & Mobile” with an extremely high level of ease and 100% success.

BloomCU conducted a usability study with 30 consumers to find the best Screen Usability Score (SCUS), which measures how easy it is for a user to perform a given task.

We saw a score of 100 when the mobile banking app was nested under “Online & Mobile” and a score of only 5 when nested under “Digital”.

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Rates effective as of: May 16, 2026

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